About Me

My approach, background, and process

Background

I started in software development and evolved into product management by working across digital commerce, CRM, and operational platforms. That path shaped a way of thinking that blends technical understanding, business strategy, and delivery execution.

Across Italy and Singapore, I have worked on initiatives ranging from 0→1 B2B products to supply chain integrations at global scale, helping teams turn fragmented workflows into scalable systems that support growth.

Portrait of Thomas Golfetto

Approach and Process

My work tends to follow the same rhythm: understand the system deeply, make the problem legible, align the people involved, and then build in a way that can support future scale.

Understand the system

I begin by mapping workflows, stakeholders, constraints, and dependencies so the team is solving the real operational problem, not only the visible symptom.

Turn ambiguity into direction

I translate fragmented needs into clear problem statements, priorities, and phased roadmaps that teams can align around and execute with confidence.

Bridge business and tech

I work across operations, commercial teams, and engineering to balance feasibility, speed, cost, and long-term reliability without losing sight of impact.

Build for scale

Whether launching something new or improving an existing platform, I focus on reusable systems, clearer processes, and decisions that support growth across markets.

Learning journeys

A few of the chapters that shaped how I think about product, systems, scale, and cross-functional execution.

2025

Castlery, Senior System Analyst

I focused on the systems side of scale, shaping warehouse and supply chain integrations across regions and helping operations move toward a more standardized, API-first model.

2023–2025

Tomorrow Group, Product Manager

I led digital transformation work from the inside, taking an offline B2B business toward a more scalable operating model through a wholesale platform, clearer workflows, and a first real CRM foundation.

2022

Deloitte, Consultant (Digital Commerce)

I deepened my product thinking in luxury eCommerce, translating brand and customer experience requirements into features that engineering teams could ship coherently.

2019–2021

Alpenite, Consultant (eCommerce & CRM Products)

I worked across multiple client platforms, learning how to improve commerce and CRM products by connecting user needs, business goals, and technical constraints.

2013–2015

FPC Informatica, Software Developer

I started close to code and delivery, building web and mobile products end to end, which gave me the technical grounding that still informs how I work with product and engineering teams today.

Education

My academic path combines technical depth with business and innovation thinking, which still shapes how I approach product and systems work today.

2019–2023

MS, ICT Engineering, Business and Innovation

Polytechnic University of Milan, Milan, Italy

2015–2019

BS, Computer Science and Engineering

University of Padua, Padua, Italy

Professional Courses and Certifications

Alongside formal education, I have used certifications and shorter programs to sharpen my product practice, strengthen execution skills, and stay close to new commercial and digital contexts.

Certified Scrum Product Owner

Scrum Alliance

Agile Project Management Professional Certificate

Atlassian

Become a Product Manager

LinkedIn

Social Media & E-Commerce in China

Italian Trade Agency

Inside LVMH

LVMH

New Business Models and Creative Entrepreneurship in the Digital Era

Polytechnic University of Milan